Returns & Refunds

We hope that our products can bring a smile to your face! However, if you are not completely satisfied with your purchase, we offer return options.

Returns of non-food items postmarked within 10 days from the delivery date are accepted. Please provide us with your original order number(s) and the email address that we can reach you at in your email. Refunds can only be given in the original form of payment to the same card/ account. The cost of return shipping will be deducted from your refund. We will reach out ASAP and deliver further instructions on how to send back your product. All returned items must be in unused and new condition, with all original packaging included. Return shipping fees are the responsibility of the customer and original shipping fees are non-refundable.

Food-related items (including, but not limited to, all 5 Min Bubble Tea Kits, Popping Boba/ Pearls, Jelly, Crystal Boba, 5 Min Boba Pearls, Bubble Tea Powder Mixes, Syrups, Teas) are non-refundable and cannot be returned once shipped. For food safety and sanitary reasons, we cannot accept these types of returns and refunds. 

Price Adjustments: We will uphold price adjustments, price matching, or discount codes based on prices seen or discount codes received within 7 days after the purchase/ order date. Any price adjustment/ matching inquiries must be sent to us within 7 days from the order date. Price adjustments/ matching will be given in the form of a credit/ gift card to the online store.